Privātuma politika

OLYBET.LV WEBSITE PRIVACY STATEMENT

1 General information

1.1           This website is operated by OlyBet Latvia SIA (“ OLYBET ” or “ we ”). OLYBET recognizes the importance of your privacy and is committed to protecting your personal information. This Privacy Statement (the “ Statement ”) explains the principles by which OLYBET collects and uses information when you visit the www.olybet.com website ) and use any of the gambling services provided on that Website. (The “ Service ”).

1.2           OLYBET will process your personal data in accordance with this Notice and in accordance with applicable law, including the EU General Data Protection Regulation (2016/679) and the data protection law of the Republic of Latvia, applicable to the controller referred to in Section 2 of this Notice. point.

2 Personal data controller

2.1           For the purposes of processing personal data set out in Clause 5 of this Notice, the controller of your personal data is: SIA “Olybet Latvia”, registration number: 44103143645, address: Kronvalda boulevard 3-4, Riga, Latvia, LV-1010, e-mail : [email protected]

3 DATA PROTECTION SPECIALIST

3.1           You have the right to contact an OLYBET data protection specialist for information on the processing of your personal data. Contact information for the OLYBET Data Protection Specialist:

Address: 3-4 Kronvalda Boulevard, Riga, Latvia, LV-1010

Email: [email protected]

4 Categories and sources of personal data collected and processed by OLYBET

4.1           Personal data is information that can be used to directly or indirectly uniquely identify you, contact you or find you as an individual (” Personal Data “). The source of the Personal Data we collect is determined by how you interact with us.

4.1.1       Registration data. OLYBET processes the following Personal Data related to your registration on the Website: name, surname, date of birth, personal identification number, e-mail address, telephone number, language, user ID, date and time of registration and access to the Service, etc. (“ Registration Data ”) ).

Source: Personal data you provide at the time of OLYBET registration.

4.1.2       Verification data. OLYBET processes the following Personal Data in order to register you and check your acceptability for the use of the Service: name, surname, user ID, type of identification document (ID), copy of ID document, information about the validity of the document, citizenship, address, language, currency preferred, telephone number, date and time of use of the Service, etc. (” Verification Data “)

Source: Personal data you provide to OLYBET at the time of registration and Personal data made available to us by verification service providers.

4.1.3      Anti – money laundering data. OLYBET processes such Personal Data for the purpose of conducting customer identification and investigation procedures in accordance with regulatory enactments to determine whether you are a politically exposed person, or you are affiliated with a politically exposed person, or whether OLYBET may provide you with the requested Service and report any unusual and for suspicious transactions: name, surname, date of birth, personal identification code, information specified in the ID document, information on personal transactions (amount, type of invoice, type of transaction), signature, telephone number, e-mail address, residential address, copy of ID document, information on political status, information on the beneficial owner, information on economic and / or personal activities, average salary, sources of income, job and position, etc. (‘NILLTPFN data ”)

Source: Personal data that you provide directly to OLYBET and Personal data that is made available to us by financial and customer identification service providers.

4.1.4       Gambling Data. OLYBET processes the following Personal Data to provide the Service to you: opt-out data, gambling exclusion data, user ID, bet ID, currency, bet amount, current balance, game / tournament ID, seller ID, bet type, bet status, expected maximum winning amount, winning date, winning amount, payout amount, tournament earnings, cash game earnings, chip earnings, games, gambling history, authorization data, IP address, gender, date and time of use of the Service, etc. (” Gambling Data “) ).

Source: Personal data you provide to us while using the Service, Personal data obtained while you use the Service, Personal data we have received from our gambling service providers and Personal data collected from databases available from OLYBET in connection with Provision of service (for example, for excluded players).

4.1.5       Transfer details. OLYBET processes the following Personal Data to initiate money transfers related to the Service: name, surname, user ID, bank number, transaction amount, winning description, deposit source and time, etc. (“ Transfer Data ”).

Source: Personal data you provide to us when requesting a money transfer and Personal data received from payment service providers.

4.1.6       Communication details. OLYBET processes the following Personal Data when you contact OLYBET via the Website’s chat bot, emails or submit complaints: The content of your message, email address or social media contacts, etc. (” Contact Information “).

Source: Personal data you provide to OLYBET directly.

4.1.7       Technical data. OLYBET processes the following Personal Data when you visit the Website: IP address (including location based on IP address), access service provider, reference URL, date, time, access codes, session key, browser type and version, operating system, the amount and status of data transferred, MAC address, etc. (“ Technical Data ”).

Source: While you browse the Website, it generates Technical Data or collects it from your device.

4.1.8       Marketing data. OLYBET processes the following Personal Data for marketing purposes: name, gender, date of birth, e-mail address, telephone number, date and time of receipt of the marketing information of your choice (” Marketing Data “).

Source: Personal data you provide to OLYBET directly or indirectly (for example, through the use of cookies) during the use of the Service.

4.1.9       Business development data. OLYBET processes the following Personal Data to ensure the development of OLYBET’s business and to select the right strategy for further business improvements: User ID, Gambling Turnover, Service Usage Date, Satisfaction Survey Information (First Name, Last Name, Email Address, Personal Data Submitted by Interaction) – date and time of the interview in the chat) (” Business data “).

Source: Personal data that you provide to OLYBET directly (for example, through a survey) or indirectly (for example, through the Gambling Service) while you are using the Service.

4.1.10     Cookie data. OLYBET implements cookies on the Website to improve the Website and its functionality. Cookies may collect your Personal Information. For more information, please see OLYBET Cookie Notice  (” Cookie Data “).

4.1.11     Administrative data. OLYBET processes the following Personal Data to ensure compliance with the legal requirements for archiving and accounting: name, surname, transaction information, personal identification number (” Administrative Data “).

Source: Personal data you provide while using the OLYBET Service.

4.2           If you do not provide the required information, OLYBET will not be able to register your user account, provide the Service to you or fulfill any of the other purposes set out in point 5 of this Notice.

5 Legal basis and purposes of personal data processing

5.1           The legal basis used by OLYBET to process your Personal Data depends on the purpose and context in which we collect Personal Data. For ease of understanding, we have grouped all purposes and categories of data for the processing of personal data in accordance with the following legal bases:  fulfillment of legal obligations, performance of the contract,   legitimate interests of OLYBET  and your  consent .

5.2           If the legal basis for the processing of personal data is:

5.2.1       fulfillment of legal obligations, this means in the first place that OLYBET must process certain Personal Data in accordance with the law. In this case, we cannot decide which Personal Data is collected and processed, as required by applicable law;

5.2.2       performance of the contract, this means that the Personal Data is processed in order to fulfill the contract to which you are a party, ie the  rules ,  the rules of the game , as well as the rules of the  sports bets to which you have agreed when registering for the Service;

5.2.3       OLYBET’s legitimate interests, this means first and foremost the goal of improving the Website and OLYBET’s business. See the specifics of each type of legitimate interest in the table below;

5.2.4       consent, this primarily means the goal of ensuring a successful user experience by customizing the Service for that purpose, as without your consent it would not be possible to customize the Service to your liking.

5.3           The following table lists the purposes of the processing, which are not exhaustive but relate to specific categories of data and the legal basis for the processing:

5.4           We may process your Personal Data for other purposes, provided that OLYBET discloses the relevant purposes and use to you at that time and that you either agree to the proposed use of the Personal Data, have other legal reasons for the new processing purposes or are compatible with the original purpose. the objective set out above.

6 Automated decision making and profiling

6.1           While you are browsing the Website and using the Service, OLYBET may sometimes process your Personal Data automatically; decisions can also be made automatically based on your Personal Data. These automated decisions may affect the content of the Service and access to it or its features.

6.2           In the following situations, our decision-making process may be automated to the extent permitted by applicable law or required to comply with the agreement entered into between you and OLYBET:

6.2.1       Verification of your identity and permission to access the Service after registering a user account on the Website: By registering for the Service on the Website, we may verify that you meet the criteria for user account registration and access to the Service through an automated decision-making process. The decision-making process may include an analysis of your Personal Data (such as date of birth (age), personal identification number, nationality, self-denial and gambling waiver) in accordance with legal authorization requirements. Such Personal Data is usually obtained directly from you or is collected from databases available to OLYBET in connection with the provision of the Service (for example, a list of persons subject to gambling restrictions). As a result of the automated decision, your registration and access to the Service will be either terminated or denied;

6.2.2       User Payment Verification : In accordance with applicable law, OLYBET is obliged to verify that your payment account information corresponds to the user account information you have provided for the use of the Service. The personal data covered by such an automated decision are the details of the bank account (name, bank account number). Money transfers to your user account are made or rejected based on an automated decision;

6.2.3       Compliance with the Sports Rules and other Terms of Service to which you have agreed and which you must comply with: we will analyze your activities on the Website and the Service to identify breaches of applicable law, sports rules and other terms of the Service;

6.2.4       Risk Assessment and Compliance with Sports Regulations and other Terms of Service : in accordance with the  regulations OLYBET does not allow third parties to access the Service who attempt to corrupt the code, make changes to the gambling software and other such activities and take appropriate measures to avoid the use of scripts, bots and other devices and techniques that interfere with fair play. We may analyze your activities on the Website and in the course of providing the Service. For the purpose of this analysis, we rely primarily on the Technical Data and the Gambling Data defined in Section 4.1.4 above. and 4.1.7. point. We compare this Personal Data with Personal Data we have previously collected or received from third party service providers about you or your device. Based on the automated decision, OLYBET and / or the affiliated gambling service provider (which processes the data in an aggregated form, based on a user ID only) may restrict access to the Service’s features (for example, cancel recurring bids from the same IP address or shared address, limit the maximum bet amount, etc.) if the action is not appropriate. OLYBET may suspend the provision of the Service to you.

6.2.5       Fraud detection: Under applicable law, OLYBET may be required to detect and deter money laundering and fraudulent activities. For this purpose, OLYBET or your anti-fraud service provider will compare the online identifiers of your device (eg Technical Data and Cookie Data as defined in Sections 4.1.7 and 4.1.10) and Gambling Data (see Section 4.1.4) with similar Personal Data. data previously collected about you or your device used to access the relevant Website. OLYBET may restrict your access to the Service (for example, by blocking or freezing your user account) if it finds that your account or device has a fraudulent pattern or is linked to money laundering based on an automated decision.

6.3           Above 6.2. The automated decisions described in paragraph 1 shall normally be taken without human intervention. You have the right to request human participation in connection with 6.2.3. and 6.2.4. to take a decision on such a decision and to challenge it.

7 DEADLINE FOR STORAGE OF PERSONAL DATA

7.1           Your Personal Data (all categories of data referred to in Section 4.1, except for Cookie Data) will be stored for as long as is reasonably necessary to achieve the purposes set out in Sections 4 and 5 of this Notice, or for as long as required by law to do so. . The following is a non-exhaustive summary, including examples of the storage of your Personal Data.

7.1.1       The retention period for NILLTPFN data is up to 5 years from the time the relationship between us and your Service is terminated;

7.1.2       The retention period for Registration Data, Verification Data and Gambling Data is up to 5 years from the time you last logged in to the Website;

7.1.3       The transfer data will be kept for 7 years after the end of the financial year in which the transaction was recorded in the accounting records;

7.1.4       The term of storage of marketing data is 1 year from the moment of collection of the said Personal Data;

7.1.5       The term of storage of business data is up to 7 years from the moment of collection of Personal Data;

7.1.6       The term of storage of communication data is 7 years from the moment of collection of the said Personal Data;

7.1.7       The term of storage of technical data is 30 days from the moment of collection of the mentioned data;

7.1.8       The retention period for administrative data shall be 10 years from the date of collection of that data.

7.2           In this Privacy Statement 7.1. We may retain your Personal Data for an extended period of time if necessary to comply with legal obligations, comply with regulatory requirements, resolve disputes and comply with the agreement entered into between you and OLYBET, or anonymize your Personal Data and retain your personal data. the anonymised information for an indefinite period.

7.3           Following this Privacy Statement 7.1. OLYBET retains materials containing Personal Data in backup systems from which the relevant materials will be deleted at the end of the backup cycle. OLYBET ensures that the backup materials are covered by appropriate warranties during the backup period. Backups are not used, ie they are not processed for other purposes, and OLYBET deletes them as soon as possible, ie after the end of the OLYBET backup cycle, the Personal Data will be destroyed.

8 Your rights as a data subject

8.1           We have a legal obligation to ensure that your Personal Data held by us is accurate and up to date. We ask you to assist us in fulfilling this obligation by informing us of any changes to be made to any processing of your Personal Data.

8.2           You may exercise the following rights with respect to the processing of your Personal Data at any time by contacting us using the contact details provided in this Notice:

8.2.1       Right of Access : You have the right to request access to any data that may be considered your Personal Data. This includes the right to be informed whether we process your Personal Data, the types of categories of Personal Data we process and the purpose of our processing;

8.2.2       Right to rectify : You have the right to request that we correct your Personal Data if you believe that it is inaccurate or incomplete;

8.2.3       Right to object : You have the right to object to the processing of certain Personal Data, including, for example, automated decision-making based on your Personal Data, or in cases where we process your Personal Data on the basis of our legitimate interests;

8.2.4       Right to restrict the processing of Personal Data : You have the right to request that we restrict the processing of your Personal Data if you wish to: (i) object to the lawfulness of the processing; (ii) arrange for the unlawful processing of Personal Data; (iii) receive Personal Data or avoid deleting it in order to create or defend against legal claims; or (iv) request that processing be restricted until the legitimate interests of OLYBET in relation to the processing operation in question have been assessed;

8.2.5       Right to delete : In addition, you may request that your Personal Data be deleted if it is no longer necessary for the purposes for which it was collected, or if you consider that their processing is unlawful or if you consider that your Personal Data should be deleted, to fulfill a requirement specified by law;

8.2.6       Right to Data Transfer : If your Personal Data is processed by automated means with your consent or on the basis of a mutual contractual relationship, you may request that we provide you with this Personal Data in a structured, widely used and machine-readable format. In addition, you may request the transfer of Personal Data to another data controller. Please note that this will only be possible if technically possible;

8.2.7       Right to withdraw your consent : In cases where processing is based on your consent, you have the right to withdraw your consent to such processing at any time;

8.2.8       Right to submit a complaint to the supervisory authority : If you are not satisfied with our response to your request regarding Personal Data or if you believe that we are processing your Personal Data in a manner inconsistent with the law, you may submit your claim to the Latvian Data Protection Inspectorate [email protected] ( www.dvi.gov.lv ).

8.3           Please note that you will need to provide sufficient information to enable us to process your request for your rights under Section 8.2 of the Notice. point. Before we respond to your request, we may ask you to provide additional information to authenticate you and evaluate your request.

9 DISCLOSURE OF PERSONAL DATA AND TRANSFER OF DATA

9.1           OLYBET will only disclose your Personal Data to third parties in accordance with this Notice and to persons authorized to process Personal Data who have undertaken to comply with confidentiality obligations or who are required by law to comply with confidentiality obligations. In certain cases, OLYBET will transfer your Personal Data to third parties if you have given your consent to such disclosure.

9.2           OLYBET may only disclose your Personal Data to the following recipients (including data processors) in the course of data processing (if necessary) if it is necessary to fulfill its legal or contractual obligations:

9.3           In certain cases, we may transfer your Personal Data outside the European Union or the European Economic Area if the relevant operating services are provided outside the European Union or the European Economic Area. We may choose to use special Personal Data Protection measures to ensure the security of your Personal Data. You have the right to access or receive information about the transfer of your Personal Data outside the European Union or the European Economic Area and the guarantees contained therein by contacting us using the contact information provided in this Notice.

10. Information on the processing of personal data of Olympic Casino and OlyBet customers for direct marketing and analysis purposes

10.1. The joint controllers of personal data processing are Olympic Entertainment Group AS, which is the operator of Olympic Casino in Estonia, Olympic Casino in Latvia, which is the operator of Olympic Casino in Latvia, Olybet Latvia SIA, which is the operator of OlyBet in Latvia, and OB Holding 1 OÜ, which is the operator of OlyBet. In Estonia.

Contact details of data controllers:

Olympic Entertainment Group AS

Company Identification Number

address Pronksi tn 19, 10124 Tallinn, Estonia

Email [email protected]

OB Holding 1 OÜ

Registration number 14975047

address Pronksi tn 19, 10124 Tallinn, Estonia

Email [email protected]

Olympic Casino Latvia SIA

Registry code 40003264397

Address Kronvalda boulevard 3, Riga, Latvia, LV-1010

Email [email protected]

Olybet Latvia SIA

Registration number 44103143645

Address Kronvalda boulevard 3 – 4, Riga, Latvia LV-1010

Email [email protected]

10.2. We use the electronic contact information you provide to send you information and special offers on selected issues to promote the Olympic Casino and OLYBET business. The legal basis for the processing of your personal data is your consent (Article 6 (1) (a) VDAR).

10.3. If you agree, the information and special offers will be personalized, ie sent to you based on our best understanding of your interests and behavior. When making these offers, we may contact you based on, for example, your use of the Olympic Casino and OLYBET services (for example, if you prefer a particular game at Olympic Casino, we may notify you when such games become available on OLYBET; if you have previously participated) at certain events or offers, they will be offered to you again; give special offers to players who have raised a certain amount, etc.). The goal is to get to know you better, to encourage you to use our services. In doing so, we use both profiling and automated decision making. Automated decisions are usually made without human intervention. However, they do not have any legal consequences for you or otherwise have a significant effect on you. In the worst case, we may send you offers that do not interest you. Personalized offers can slightly increase the addiction of addicted gamblers; however, we have taken the necessary safety precautions and we never deliberately and strongly encourage responsible players to play responsibly. You have the right to be involved in making decisions, to express your views on such decisions and to challenge those decisions. The legal basis for the processing of your personal data is your consent (Article 6 (1) (a) VDAR) however, we have taken the necessary safety precautions and we never deliberately and strongly encourage responsible players to play responsibly. You have the right to be involved in making decisions, to express your views on such decisions and to challenge those decisions. The legal basis for the processing of your personal data is your consent (Article 6 (1) (a) VDAR) however, we have taken the necessary safety precautions and we never deliberately and strongly encourage responsible players to play responsibly. You have the right to be involved in making decisions, to express your views on such decisions and to challenge those decisions. The legal basis for the processing of your personal data is your consent (Article 6 (1) (a) VDAR)

10.4. We will process your personal data for the above purposes until you withdraw your consent (s), asking you to update your preferences from time to time.

10.5. We also provide you with information and special offers by phone or by visiting Olympic Casino or OLYBET. These offers are usually personalized, ie based on our best understanding of your interests and behavior, as explained above. The legal basis for the processing of your personal data is our legitimate interest in promoting the business of Olympic Casino and OLYBET (Article 6 (1) (f) VDAR). In this case, we have concluded that, given the circumstances, our legitimate interests do not infringe your interests or the fundamental rights and freedoms that require the protection of personal data. You have the right to object to such processing at any time by contacting us using the contact information below. In this case, your personal data will no longer be processed for direct marketing purposes.

10.6. We use personal data that you have provided to us or that has been created based on the use of Olympic Casino and OLYBET services for aggregate analysis, ie to better understand our customers, their needs and behavior in order to make better marketing and business decisions. Your personal data is sent to Estonia and the analysis is performed jointly by Olympic Entertainment Group AS and OB Holding 1 OÜ. We analyze your data, for example, to understand which Olympic Casino games are popular and should also be available on OLYBET to increase their use; the order in which games should be listed in order to increase their popularity; which OLYBET sporting events are popular and should be broadcast at Olympic Casino; What are the features of customers who are active only online or offline? etc.

The legal basis for the processing of your personal data is our legitimate interest in making better marketing and business decisions and in promoting the business of Olympic Casino and OLYBET (Article 6 (1) (f) VDAR). In this case, we have concluded that, given the circumstances, our legitimate interests do not infringe your interests or the fundamental rights and freedoms that require the protection of personal data. You have the right to object to such processing at any time by contacting us using the contact information provided above. In that case, we will no longer process your personal data for analytical purposes unless we prove convincing and reasonable grounds for processing that are more important than your interests, rights and freedoms.

10.7. We will process your personal data for the above purposes until you object to it and we will not have the right to continue processing it or until you have a valid agreement with Olympic Casino Latvia SIA or Olybet Latvia SIA

10.8. Please note that our other personal data processing practices are described in our respective privacy policies available on our respective websites (www.olympic-casino.lv for Olympic Casino and www.olybet.lv for OLYBET). The Olympic Casino Privacy Policy is also available at the Olympic Casino reception. Please also note that the withdrawal of consent (s) or waiver for marketing and analytical purposes does not prevent us from processing your personal data for other purposes described in the Privacy Policy.

11 Amendments to this Communication

11.1         This notice may be amended or modified from time to time to reflect changes in the way we process Personal Data, in which case the latest version of this notice will appear on this page. Please check this periodically, especially before providing any new personally identifiable information.